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Posted by Gerry1982 on

Securus Technologies Outlines Global Tel Ink Misconducts and Unreliability

Securus Technologies, the top provider of cutting-edge criminal and civil justice technology solutions for correctional facilities, has announced on PR Newswire its intention to release various reports, articles, findings and facts that will outline the wrongdoings and honesty breaches by a provider of inmate communications (Global Tel Ink). This press release is one of the many articles that Securus is planning to publish outlining GTL’s misconducts and dishonesty. The articles will be published within next six month. The aim of highlighting GTL’s wrongdoing is to shame the company into acting with honesty. Watch more on

The first article comprises of a 17-page Order No. U-20784-B formally released by the Louisiana Public Service Commission (PSC) detailing GTL actions when they supplied outgoing telecommunication services to thousands of detainees at the Louisiana Department of Corrections. The PSC’s order dates January 21, 1998.

• GTL modified the clocks in the telephone they supplied at the correctional institutions to inflate the duration of each call by 15 or 36 seconds.

• GTL provided telephones that were programmed to rate calls based on higher rates irrespective of not meeting the PSC rate caps or tariffs.

• Without providing any excuse, GTL increased the charges to its clients.

• GTL engaged in double billing, which involves billing one call many times.

• The company engaged in these unlawful acts with a sole intention of overcharging the customers.

• Global Tel Link overcharged Louisiana taxpayers by a total of $1,243,000.


Securus Technologies is a prestigious provider of inmate communications and technology solutions to about 2,600 correctional facilities across North America and over 1,000,000 detainees nationwide, see their BBB page. The firm is based in Dallas, Texas and is dedicated to offering innovative technology solutions such as emergency response, biometric analysis, management of government information, incident management, and provision of public information. The firm’s primary goal is to make correction facilities safe and improve living standards of inmates.